FAQ

Find answers to our most frequently asked questions.

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1. What types of fragrances do you offer?

At Parisience, we offer a carefully curated collection of high-quality fragrances designed to suit a variety of preferences. Our selection includes a mix of floral, woody, citrus, and musky notes, each created to evoke elegance, sophistication, and lasting impressions. Whether you prefer something light and fresh or bold and intense, we have a scent that will suit your style.

2. Are your fragrances suitable for sensitive skin?

Our fragrances are formulated with high-quality ingredients to ensure they are gentle on the skin. However, we recommend performing a patch test before using any fragrance, especially if you have sensitive skin or allergies. If you have concerns, please feel free to reach out to our customer service team for more information on specific ingredients.

3. How do I choose the right fragrance for me?

Choosing the right fragrance can be a personal journey! We recommend considering the types of scents you already enjoy – floral, fruity, woody, or oriental. If you're unsure, we suggest starting with our bestsellers or exploring our fragrance descriptions to see which notes resonate with you. You can also reach out to our customer service team for personalized recommendations based on your preferences.

4. Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary depending on your location. During checkout, you’ll be able to view the available shipping options and estimated delivery times based on your address.

5. Can I return or exchange a product?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your fragrance, we offer a return or exchange within insert number of days, e.g., 30 days from the date of purchase. Please ensure the product is unused and in its original packaging. For more details on our return policy, please visit our Returns & Exchanges page.

7. How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help! You can reach us via our contact form on the website, by email at insert email, or through our social media channels. We strive to respond to all inquiries as quickly as possible and ensure that you have the best experience shopping with us.

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it.Thanks, Parisience!"

Sofia R. Alberta, Canada.